Privacy Policy

Effective Date: August 1, 2026
Last Updated: August 24, 2026

Hire My Ride ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our outstation cab booking platform.

1. Information We Collect

Personal Information

• Name, email address, phone number
• Identity verification documents (as required for account verification)
• We do not store payment details (card numbers, UPI IDs); payments are processed by third-party payment processors
• Profile photo and identification verification
• Emergency contact information

Usage Information

• Vehicle usage data and trip information
• Location data when using our services
• Device information and app usage analytics
• Communication records with customer support

2. How We Use Your Information

• Process and manage your OneWay and RoundTrip cab bookings
• Match you with available registered drivers for your requested trip
• Verify your identity
• Facilitate payments through third-party payment processors and prevent fraud
• Provide customer support and communicate with you
• Improve our services and develop new features
• Send promotional materials (with your consent)
• Comply with legal obligations and enforce our terms

3. Information Sharing

We may share your information with:

• Service Providers: Third-party companies that help us operate our platform
• Payment Processors: To process transactions securely
• Legal Authorities: When required by law or to protect our rights
• Business Partners: Vehicle owners and rental partners (limited information only)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Object to processing of your information
• Request data portability
• Withdraw consent for marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may be deleted after 3 years of inactivity.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: